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14 Day Returns Guarantee

We are pleased to offer you a hassle-free 14 day return guarantee.

14 day return guarantee

If you purchased as an account customer please log a return request via your account. This will help us process your return more quickly.

If you purchased as a guest, without an account name and password, please send an email to [email protected] with your request.

Item must be received within 14 days of the order date unused and with product packaging intact and unwrapped. Products must be in the condition you received them and in the original box and/or packaging.

Package up the item and post to:

Camping Cove
1160 Yew Street
Blaine, Washington, 98230
United States of America

You are liable for the shipping cost to the warehouse.

For the return of high-value goods, we recommend that you use a registered delivery service, as we cannot be responsible for non-delivery of returned items.

Once your return is received and inspected (usually within a week of receipt), a new part will be shipped to you, or your refund will be processed and a credit will be automatically applied to your credit card, paypal account or original method of payment within 7 days.

Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

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Helping families experience the great outdoors. Read our blog ›

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Assembly Instructions

We know how annoying it can be if you lose your tent assembly instructions. Download instructions here

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